If you’ve been using Net10 Wireless for your mobile service, you might be wondering: Is Net10 still in business? You’re not alone. Many long-time users have started noticing changes, from limited support to messages suggesting a switch.
Here’s a clear and simple explanation of what’s happening—and what you should do next.
The Short Answer: Net10 Is Still Around—but Not for Long
Net10 Wireless is technically still in business as of mid-2025, but it’s in the process of shutting down.
The service is no longer accepting new customers, and existing users are being encouraged to transition to other Verizon-owned brands like Simple Mobile or Total Wireless.
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What Current Net10 Users Should Expect
If you’re an existing Net10 customer, here’s what you need to know:
- Your service will continue until at least November 2024 in most states.
- California residents have an extended window and may continue service until November 2026 due to regulatory rules.
- You may receive texts, emails, or app notifications recommending a switch to another provider—usually Simple Mobile.
Why Is Net10 Being Phased Out?
After Verizon purchased Tracfone, it inherited several prepaid brands—including Net10, Straight Talk, Simple Mobile, and Total Wireless. Rather than continue managing all of them separately, Verizon is consolidating to just a few core brands.
This move allows them to streamline operations and offer more unified support, plans, and features across fewer services.
What You Can Do Now
If you’re still using Net10, it’s a good time to start planning your next steps. Here’s how to make the switch as smooth as possible:
- Check your account: Log in to your Net10 dashboard to review your plan, balance, and any important messages.
- Watch for notifications: Verizon may send you instructions for transferring to another brand they support.
- Explore alternative providers: In addition to Simple Mobile and Total Wireless, you might consider others like Mint Mobile, Consumer Cellular, or US Mobile.
- Transfer your number: Don’t wait until the last minute—begin the process early to make sure you keep your current phone number.
Net10 Wireless is still operating for current customers, but the brand is being phased out. If you’re a user, now is the time to start thinking about your next mobile service provider.
Frequently Asked Questions
Q: Is Net10 accepting new customers?
A: No. As of 2025, new activations are no longer accepted.
Q: Can I keep using my current Net10 phone?
A: Yes, for now. But eventually, you’ll need to switch to a new provider. If your phone is unlocked and compatible, you may not need a new device.
Q: Do I have to switch to Simple Mobile?
A: Not necessarily. Verizon is recommending Simple Mobile, but you’re free to choose any provider that works for you.
Q: What will happen to my minutes and data?
A: Use them before the cutoff date. In some cases, they may transfer if you move to a Verizon-preferred brand, but this isn’t guaranteed.
Q: When will Net10 fully shut down?
A: Most users will lose service by November 2024, while California residents have until November 2026.